
Skill Up and Shine
Learning experiences that transform people’s relationship with technology



Since 2002 I helped thousands of people learn about science and technology, including helping over 500 people learn about Generative Artificial Intelligence.
I have seen people going from feeling scared/frustrated and struggling to do tasks using technology to feeling happy and confident that their new skills are more than enough to accomplish what they wanted and more.
I have seeing people going from doing their job using numerous technologies and devices in a disjointed way to integrating and using the tools effectively for optimising their processes and time, reducing their stress.
And I have seen people going from being suspicious and apprehensive about generative artificial intelligence to playing and experimenting to using it in their daily lives, making it better.
We work closely with our clients to discover which software features are likely to make their lives easier, then we provide bespoke solutions shaped by the clients current knowledge, skills and learning goals, and we provide support during the implementation of the learning.

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Valentina really explained the use of program functions well; some new ones and some I had never really got my head around before.
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The best session I have ever attended. And I will use what I learnt. I like the way of instructor and the information shared with us.
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What I learnt will be helpful for my work. Very helpful session.
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Step-by-step instructions were provided, making it easy to follow along and learn.
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I found the training really helpful! I had started to use the tools for the first time recently and was having trouble navigating the software and understanding the features. This training has increased my confidence in using the software.
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I can understand how to use many features of the program better. It can be useful and save time.
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I really liked how the instructor explained different ways to execute tasks, from the least efficient way to the most efficient way. This helped me understand the logic and functions of the software much more clearly.
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It is accessible and useful in understanding and knowing more handy AI application to support my work. Also, simple to understand for anyone is new to AI as I am.
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It was an excellent training; so helpful and has opened up a whole lot of opportunities for ways to me to use at work. Just fantastic. Valentina was great. So engaging and knowledgeable - made it a very worthwhile use of time.
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The session helped me see where, how and when I can use AI in my work to enhance what I do.
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I found the entire session very helpful for myself. The session was very well delivered.
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The hands-on activities are very practical for using of the tools at work.
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It was very informative and clear so I can follow step by step.
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Hands-on. Excellent session. Very informative
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Great session. Very practical tips to be accurate and save time.
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The course was very good and useful. The activities were very helpful and actually having examples to practice was probably the most useful tool.
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Valentina did a great job showing how to use the program to do the task efficiently.
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The guided activities conducted in the session helped to gain a good understanding on how to use the tools. The session was interactive and the feedback given on the tasks was helpful.
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Valentina is a great instructor. She delivered the training very nicely in an interactive way. I am happy with the sessions. These are super useful and well designed.
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Great course. Good content and the opportunity to do the exercises myself.
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Great overview of generative AI tools and their use, hands-on session with enough time to practice and explore different platforms.
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I appreciate the opportunity to learn about these tools, especially the tips and tricks shared by Valentina, were and are very helpful. There was excellent time management, and the example was concise. We covered many functionalities of the tool.
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The depth of explanation is what was most useful. Far better than other similar training.
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This was an excellent overview with good examples. Nice to have a guided play through different AI platforms.
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The workshop breaks down the process into steps which are really handy and useful.
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The training was a great mix of theory and practical, and I found it well pitched for me. I enjoyed the opportunity to play with the program. Valentina was great answering with all our questions.
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It was useful to learn about how to use generative AI to help my works
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Lots of food for thought plus hands on using some of the tools. I enjoyed the course content. Valentina is a very clear presenter.
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The session is hands-on and step-by-step which is appropriate for beginners and intermediates. It is useful for my current role and future career. The session is full of positive energy.
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Well planned, good sequence.
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The training was all pretty great and valuable. Valentina is very patient and understanding with everyone’s questions and explained everything really well.
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The session was interactive and easy. I found the hands-on activity useful and well-guided.
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Valentina was able to provide individualised approach. The amount of time was great for me as it is often hard to find time to fit training in.
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The whole training session was very useful. Some tools I did not know about could be valuable resources. It was fun to have a go at the tools.
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The session was great – good way to get people experimenting in what can be an intimidating and overwhelming field.
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Learned so much about AI. Cannot wait to apply it to my work.
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It was great to learn about how to use different tools for different purposes, and how to structure requests/inputs to match the desired output.
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Hands-on trial of different AI tools in order to get started with some of the ones I have not tried before. Content was very clear and easy to understand!
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Really interesting to find out about all the different AI tools available and the specific purposes they can be used for and limitations of each.
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She gave me so many tips that were so helpful. Sharing excitement to learn cool tricks that will help me in my work was great. The way she explains things is easy to follow and learn from. Super valuable session, possibly the best I’ve had. I am inspired to learn more!
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Valentina checked for understanding and went through the steps at an easy pace to absorb. Very kind and professional.
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The course introduced me to some new tools and breaking the ice so I feel comfortable to try myself in more depth later. Was great!
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The training gave me insights on how to use the software. Valentina was very clear in providing step-by-step instructions. She was also willing to answer questions. The workshop was very informative and easy to follow.
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I had never tried this before and it improved my understanding of how I could use the program in the future. The training was just right for me.
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Now I know how to use the program to do my job from A to Z. Very useful information and to the point as well as the instructor divided the session very well so I got everything in great way.
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The overview and instructions were followed by an exercise so that we could do it ourselves. This was very useful. Fantastic training! The timing was good.
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The session was informative and very well structured. I would love to know more tips and tricks about the program.
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The training helped me understand how to start with the software. The trainer was so nice and patient. She answered all of our queries and repeated when we did not understand. Thank you for your help and information. I want to explore more function for the next level of the program, it would be very useful for me.
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It was great that our instructor answered participant questions and guided all of us through the solutions.
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Lovely, helpful instructor, very patient, happy to go over things until everyone has got the idea.
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Valentina was very clear and kind with the explanation. Useful information. It was very well structured course.
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She slowly built upon the very beginning. Easy to understand. Waited and gave people time to practice. This was very informative.
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Getting to do practical examples and being able to do exercises in real time with the instructor was useful. The session was great and well paced.
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I learnt so many things. My life in this role will never be the same. Thank you, Valentina
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Valentina was very clear and concise. She always checked in and allowed time for anyone that needed extra help.
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All the session was very helpful making any future use smoother and less time consuming.
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The activities we did are very practical in the workplace.
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The instructor was very interactive with the audience, always making sure we understood the content before moving. She delivered the content at a manageable pace (i.e. she did not talk too fast and was very clear in her delivery)
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Valentina is so patient and professional keeping up with our inquiries and questions making sure everyone is on the same page.
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All of the automation and set up was very useful and well taught. Exceptionally well structured.
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Clear instructions, kind observations and feedback. The trainer demonstration was very good!
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Excellent trainer. She was very supportive + provided clear guidance. Expectations were clear. There was no pressure and the learning environment was fun.
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Step by step process that simplified the tasks and made it easy to follow.
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The trainer was clear about tasks, provided useful resource materials and prompted discussion.
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The topic was fun and training engaging. Good activities.
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Really useful examples to get started. I learnt some new skills today that I can use often!
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Valentina dealt well with technical issues and different levels with learners. Very patient. Lovely demeanor. Walked around to check the levels of understanding and encourage participation.
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Structured discussion mixed with free-flowing discussion tailored to the unit and its concerns.
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Good opportunity to reflect, discuss and brainstorm actions moving forward.
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Opportunity to review and consider opportunities for improvements. Identifying actions. Sparked good discussion.
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The facilitator encouraged me to think fully about what I was doing & why. Brilliant assistance.
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Getting the group to come up with the solutions. Facilitated discussion and open communication.
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Clear message, good training structure, good examples and activities, positive workshop.
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I liked the brief time-limited format. It maintained my focus and was easy to digest.
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The timing was great. Well set out. Good break between content and activities.
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Very approachable, helpful and polite facilitator. Helped me to understand where and what were my mistakes when using the software.
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The trainer was always very patient, very helpful and tried to encourage me when I was frustrated at the software.
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Valentina made sure that I knew how to replicate what she had shown me so that I would be capable to do it on my own.
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Super friendly, knowledgeable and broke tasks down into manageable sections. Valentina is also super committed to making sure we understand.
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Very helpful session. The instructor worked through questions so that you understand the processes behind the working.
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She sat down and made sure that I understand everything. She was dedicated to helping and also made her explanations thorough.
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The instructor had the ability to communicate complicated concepts and be understanding when I didn’t know how to do the activities at first.
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So funny and friendly, very easy to approach and very helpful explaining things. Creating a good environment to learn.
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Gave help and guidance without making it too easy – she helped us figure out what had to be done on the software rather than telling. Always approachable and had a great positive attitude throughout the program.
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She took time to help me out. She encourages you to ask for help if you need it and doesn’t make you feel like a fool for needing help. She is 10/10 would recommend.
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Val is a fantastic trainer who explained extremely well and had no problems answering any questions whilst giving tips on where in real life the tools would be used.
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Very calm and easy approach to teaching, helping those of us who are new to the software phenomenally.
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She would break down and explain aspects that I did not understand effectively. She did not just give me the answer but guided as I thought through and found the answer myself.
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The amount of material covered was good. Clarity of explanations. Active learning approach encouraging participants to try the tools and reflect.
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Very approachable and energetic instructor, making the sessions fun while retaining a learning environment.
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Clear, and simple answers to questions. She knew what was wrong every time there was an error.
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Valentina had a number of different ways to explain things that we couldn't understand. Was very approachable and helpful.
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She provided personalised feedback and encouraged critical thinking.
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She explains things clearly and concisely. When I ask for her help with something she will show me how to do it, and then undo her work and get me to repeat it myself in front of her to make sure I got it.
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Whenever I was confused, Valentina was able to explain and illustrate the concept clearly. She is also approachable and very helpful. She showed you how to complete a task without giving to much away (allowing you to do it yourself to learn).
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Valentina was very helpful during training. She made you think for yourself whilst still pointing you in the right direction. If you had any difficulty, she would ensure you were on the right track before moving on.
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Simple stepping stone procedure in place in the workshop.
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Systematic and easy to follow. Well organised! Informative. Good time length.
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Good delivery. Short sections are good with fast and focused activities.
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Concise short bites of info reinforced with exercises to reflect and discuss. Fun pace.
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The basics of lecture-exercise being repeated at short intervals was very important. This is essentially rapid-fire reflection and application of what was being presented
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The activities are useful and doing them between explanations allows to follow the workshop and don’t get distracted
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Content is very well organised and clearly presented.
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Loved how the content was broken down. Small easy components. Able to apply to administrative tasks and consider the material in your own situation.
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Good material to learn. Great to hear from more experienced colleagues and build relationships with them.
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Great presenter – openness to our specific needs
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Precise and easy to apply. Good to ask people to relate content to real experiences.
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The intermittent activities kept it very relevant and meant that people stayed engaged.
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Structure with small tasks embedded. Excellent facilitated discussion.
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Valentina is a very warm and engaging presenter. The session was clear and informative.
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Good discussion with others to get their perspective, generate new ideas and ways of looking at problems.
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Excellent engagement of presenter with her audience. It was very easy to understand.
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The facilitator moved through the activities quickly without compromising the learning.
